athenahealth: Creating a telemedicine appointment type

Creating a telemedicine appointment type in athenahealth can be done in 5 easy-to-follow steps!

  1. Click the “cog” wheel from the menu bar at the top of the page and click “Schedule”.
    Tip: If you don’t have the “Schedule” button, it’s most likely a permissions issue. Contact your practice administrator for more assistance.

  2. From the left-hand side, click “Appointment Types”.
  3. At the top of the list, select “Add new”.
  4. For the three yellow (required) fields, enter the following information exactly as shown:
    1. Name: Chiron Telemedicine
      Short name: CTM
      Duration: 15

      The other fields can be filled out to your preferences. Click “Save” when completed
  5. Tip: If you need to have different durations, you can recreate this appointment type with the same information as above, with a different duration and short name.
  6. Make a note of the new "ID" for that visit. Return to the "EHR Integration" form and input the appointment ID(s) of the appointment that you created.
Tip: "643" in the above image is an example.  Your ID will likely be different. If you created multiple Telemedicine appointments, enter all IDs separated by a comma (ex.: 281, 330, 8004).
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us